This Privacy Policy describes how Arçelik A.Ş., its affiliates and subsidiaries (collectively, hereinafter referred to as "the Company") collect, process, share and protect your personal information that you give when you download and use the Grundig AudioHub application and the functions provided by the Grundig AudioHub application (collectively, hereinafter referred to as "the Services"). The Company may process your personal information in accordance with this Privacy Policy.
This Privacy Policy is an integral part of the Grundig AudioHub Terms of Service. All terms used herein that are not otherwise defined in this Privacy Policy shall be construed as defined in the Grundig AudioHub Terms of Service. Any matter not contained in these Terms shall be subject to the Grundig AudioHub Terms of Service.
Any personal information collected and processed by the devices (such as smart TV, smartphone or tablet) on which the Grundig AudioHub application is running or by the software owned by third parties, which is installed on such device, shall not be subject to this Privacy Policy. Such device and software may process your personal information in accordance with their own privacy policies, and the Company shall not be held liable for any personal information processed in this manner.
1. What Personal Information We Collect
When you use the Grundig AudioHub application and the Services, we collect your account number product serial number, product type and type of fault such as errors and alerts displayed, when such errors and alerts are displayed, information about the devices such as smart TV, smartphone or tablet on which you run Grundig AudioHub application and the identification details of such devices like MAC number and serial number, and updates of Grundig AudioHub application and other Software.
We refer all personal information we collect about you as "personal information" or "personal data". Personal data or information refers to the information and data that may be used for determining your identity.
The terms of this Privacy Policy are applicable to all of our users. However, the regulations of some countries may require different levels of the protection of personal information and data. For example, the directives and regulations adopted by the European Union member countries may impose different standards on the protection of personal information and data.
Users agree and state that they are aware that the Company, its affiliates and subsidiaries may be located in a country outside the European Union, and they consent to the collection, use and transfer of their personal information according to this Privacy Policy.
Notwithstanding the foregoing, the Company, its affiliates and subsidiaries agree and undertake to provide the protection required by the EU Directives.
The commitment of the Company, its affiliates and subsidiaries herein does not relieve you of your obligation to comply with the regulations in your own country.
The special terms of this Privacy Policy are reserved.
To the extent permitted by law, we use your personal information and data for the following purposes in particular:
i. To register you and to enable you to use our Services.
ii. To enable us to improve our products, and Services.
iii. To keep internal records on software updates, technical services and other transactions.
iv. To meet the requirements of any government request which are lawful according to the applicable law.
v. To enforce the Grundig AudioHub Terms of Service and this Privacy Policy, including investigating potential violations.
vi. To detect, deter or otherwise address any fraud or security issues including but not limited to filtering any spam.
The Company shall not retain your personal information and data for longer than is necessary for the purposes for which it was intended or initially collected. Unless and to the extent we are required to retain your personal information for legitimate reasons, we will delete or anonymise your personal information and data once you inform us that you will no longer be using our Services. If a deletion of your personal data would only be possible with unreasonable efforts, we will anonymise your personal information instead of a deletion, and if it is still not possible to anonymise such personal data, we will lock it. We will not collect an excessive amount of personal data about you or any information that is not relevant to the purposes it was collected for.
When you use the Services, you may also use several applications, software and services provided by various third parties (such as the provider of the device on which the Grundig AudioHub application runs or the providers of other software running on the same device). Such applications, software or services may process your personal information or data and they are subject to their own terms of use and privacy policies. Therefore, the Company shall not be responsible for these third-party privacy policies or practices.
In principle, we do not share or disclose your personal information or data to third parties. However, the Company may be required to share or use your personal information and data in the following cases:
i. where this is necessary in order to provide the Services to you,
ii. if we are required to do so to pursue our legal procedures,
iii. if we are required to disclose your personal information or data in order to comply with any legal obligation or the decision of a judicial authority, public authority or a
government body, or if we determine that for national security, law enforcement or other issues of public importance, disclosure is necessary,
iv. if we are required to disclose your personal data to providers of outsourced services like cloud computing to enable them to provide such services,
v. if it is necessary for providing after-sale services and repair services to your devices that support the use of the Services, or
vi. where we are otherwise permitted to do so by applicable law.
Disclosure of your personal information and data in accordance with the foregoing provision may include disclosure to the Company's affiliates, subsidiaries or a third party which is located outside the European Union ("EU") or European Economic Area ("EEA"). If you are a resident of a member state of the EU or the EEA, the data protection laws outside the EU/EEA may not provide for an equivalent level of protection to those in your home country. However, before transferring the personal information and data of a resident of an EU/EEA member state we will take steps to ensure that such data will be afforded the same level of protection as under applicable data protection laws within the EU/EEA.
We will not make your personal information and data available to third parties for any other purposes as described in this Privacy Policy and we will not sell your personal information and data.
The Company takes administrative, technical and physical measures to protect your personal information and data against loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.
Whilst we comply with the standards required by applicable laws, we cannot guarantee that your personal information and data is secure when submitted or otherwise communicated through insecure means.
We protect the security of your personal information and data by using encryption and password protection where appropriate and limiting access to your personal information and data.
Whilst we have done all of this, these measures do not release you from taking appropriate steps to keep your personal information and data safe and secure, in particular by avoiding obvious user ID's or passwords, by changing your password regularly and by ensuring that you do not disclose your password(s) or grant any other person access to your user account and your personal information and data.
Our Services may contain some services or links that may direct you to other websites, services or external content resources which are outside of our control. We are not responsible for such direction and the privacy of any personal information and data which you provide on other websites. We do not accept any responsibility or liability for those policies.
The Company may change and update this Privacy Policy from time to time if there are legal or business reasons to do so. You can display the content of the latest "Grundig AudioHub Privacy Policy" you have accepted on the Grundig AudioHub application.
You have the following rights with respect to your personal data we hold:
a) to learn whether your personal data is processed;
b) if processed, to request information in connection therewith;
c) to learn the purpose of the processing and whether such data is used for intended purposes;
d) to learn the recipients to whom your personal data has been disclosed at home or abroad;
e) to request the correction of any inaccurate or incomplete personal data;
f) to request the erasure or destruction of your personal data in accordance with the applicable laws,
g) To request us to notify the third parties to whom your personal data has been disclosed of the actions taken according to the subparagraphs (e) and (f) above,
h) to object to any result against you due to the analysis of the processed personal data exclusively by automatic systems; and
i) to claim compensation for damage you suffer as a result of any unlawful processing of your personal data.
You can use the following contact details to exercise these rights:
Company Name : Arçelik A.Ş
Address : Karaağaç Cad. No:2-6 Sütlüce Beyoğlu, ISTANBUL Phone : 0 212 314 3434
E-Mail: musteri.hizmetleri@grundig.com
Customer Services: 444 0 888
Please do not hesitate to contact us to learn more about our commitment to this Privacy Policy. You may use the contact information indicated in Section 9 of this Privacy Policy for this purpose